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Shipping & Returns

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Returns Policy


You may return items within 90 days of delivery for a full refund for any reason. We'll pay the return shipping costs IF the return is a result of our error (you received an incorrect or defective item, etc.).  In the case of our error we will replace the incorrect or defective item with the correct or properly functioning and appearing item.  We will send a replacement after we receive the incorrect or defective item.  If we are unable to replace the item we will issue a refund.  

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. If you have problems logging in please send an email to orders@cakesundertheinfluence.com with the details of your request and we will respond with additional instructions.  We'll notify you via e-mail of your refund once we've received and processed the returned item.

Shipping

We can ship to virtually any address in the United States. Note that there are restrictions on some products, and some products cannot be shipped to destinations outside of the United States.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

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